What is the order mode when a physician's order is entered over the phone and read back?

• A. Verbal with readback
• B. Transcription
• C. Telephone with readback
• D. Email

Answer: (C)

When a physician’s order is given by phone, verification is done through a readback process. The order is entered as a telephone order with readback, meaning the person entering it repeats back the exact details—drug name, dose, route, frequency, and any special instructions—to confirm accuracy with the physician. This real‑time confirmation is crucial for patient safety because it catches mishearing or transcription errors before the order is acted on. Verbal with readback could describe an in-person verbal order, but for a phone‑in order the precise term is telephone with readback. Transcription or email do not provide the necessary immediate verification that ensures the order is captured correctly.